Information for residents of the European Economic Area
This GDPR notice supplements our Privacy Policy and applies specifically to individuals located in the European Economic Area (EEA) or United Kingdom who interact with AurenzaTrustPro Pty Ltd. While we are an Australian company, we are committed to protecting the privacy rights of all individuals, including those afforded protections under the General Data Protection Regulation (EU) 2016/679 ("GDPR").
AurenzaTrustPro Pty Ltd acts as the data controller for personal data collected from EEA and UK residents. Our contact details are:
AurenzaTrustPro Pty Ltd
Level 18, 123 Collins Street
Melbourne VIC 3000, Australia
Email: [email protected]
We process personal data of EEA and UK residents on the following legal bases:
If you are located in the EEA or UK, you have the following rights regarding your personal data:
You have the right to request confirmation of whether we process your personal data and, if so, to obtain a copy of that data along with information about how we process it.
You have the right to request correction of inaccurate personal data or completion of incomplete data we hold about you.
In certain circumstances, you have the right to request deletion of your personal data. This right is not absolute and may be limited by our legal obligations to retain certain records.
You have the right to request that we limit how we use your personal data in certain circumstances, such as while we verify the accuracy of data you have contested.
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing based on legitimate interests or for direct marketing purposes. Where you object, we will cease processing unless we have compelling legitimate grounds that override your interests.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently make such automated decisions.
As an Australian company, any data we collect from EEA or UK residents will be transferred to Australia. Australia is not subject to an adequacy decision by the European Commission. We protect transferred data through:
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting requirements. For financial advisory records, Australian law requires us to retain certain documents for a minimum of seven years after the client relationship ends.
To exercise any of your GDPR rights, please contact us at:
Email: [email protected]
We will respond to your request within one month. If your request is complex or we receive multiple requests, we may extend this period by two months, in which case we will notify you of the extension and explain the reasons.
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority. If you are in the EEA, this would be the data protection authority in your member state of residence. If you are in the UK, you may contact the Information Commissioner's Office (ICO).
We may update this GDPR notice periodically. The current version will be available on our website with the date of last revision clearly displayed.
Last updated: 22 May 2026